1. Acceptance of Terms
By accessing or using the Site, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with any part of these Terms, you are prohibited from using or accessing the Site.
2. Services and Transactions
We reserve the right to withdraw, cancel, or modify any service or product offered on the Site without prior notice. All financial transactions made through the Site are subject to these Terms. We may refuse service or cancel orders at our sole discretion.
3. Customer Expectations and Liability
We strive to provide accurate and up-to-date information on the Site. However, we do not guarantee that the information provided is error-free, complete, or current. We are not liable for any errors, omissions, or inaccuracies on the Site or for any interruptions or downtime.
4. Copyright and Intellectual Property
All content on the Site, including but not limited to text, images, graphics, logos, and software, is the property of ACEX LLC or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not use, copy, reproduce, distribute, or create derivative works from any content on the Site without our express written permission.
5. User Behavior
Users are expected to use the Site in a lawful and respectful manner. The following behaviors are strictly prohibited:
We reserve the right to monitor and remove any content that violates these rules and to take appropriate action, including disabling user accounts.
6. Account Termination
We reserve the right to terminate or suspend your account and access to the Site, without prior notice or liability, for any reason, including but not limited to a violation of these Terms.
7. Indemnification
You agree to indemnify, defend, and hold harmless ACEX LLC, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from your use of the Site or your breach of these Terms.
8. Limitation of Liability
In no event shall ACEX LLC, its directors, employees, partners, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your use of or inability to use the Site; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from the Site; (iv) any bugs, viruses, or the like that may be transmitted to or through the Site by any third party; (v) any errors or omissions in any content; and/or (vi) any other matter relating to the Site.
9. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
10. Contact Us
If you have any questions about these Terms, please contact us at inquiry@acex.com
At ACEX LLC, we want you to be completely satisfied with your purchase. If you are not happy with your order for any reason, we are here to help. Please review our Return and Refund Policy below to understand how to proceed with returns and refunds.
1. Terms of Return
You have 30 days from the date of delivery to return an item. To be eligible for a return, your item must be unused, unworn, and in the same condition that you received it. It must also be in the original packaging, including all tags and labels.
2. Reasons for Return
We accept returns for the following reasons:
Please note that we do not accept returns for items that show signs of wear, have been altered, or are not in their original condition.
3. How to Initiate a Return
To initiate a return, please follow these steps:
Please do not send your purchase back to the manufacturer without receiving a Return Authorisation Number from us.
4. Process for Returning Items
Once you have received your Return Authorisation Number (RAN), please:
5. Refund Process
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment.
6. Non-Refundable Items
Certain items are non-refundable, including:
7. Contact Us
If you have any questions about our Refund and Return Policy, please contact us at:
Email: inquiry@acex.com
We are here to help and want to ensure that your shopping experience with ACEX LLC is positive and hassle-free.
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